Southern Exposure Seed Exchange provided with another round of great customer service. When I went to place my on-line order Sunday night, I had a problem with the gift card number. After the fifth try I fired off an e-mail to them, then went back to try again. I then realized that the problem was with the user and not with the site. I placed my order and the next morning was an e-mail from them which contained a new gift card number. I promptly e-mailed them back telling them that it was user error and the order had gone through and to cancel the new number. Later that day I got an another e-mail asking if I could describe the problem I was having in detail so they can improve their process. I was very impressed with heir promptness in responding and concern.
I was completely sold on the company when my order arrived on Thursday. The turn around time was three days, one day less than Baker Creek.
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| Seeds from Southern Exposure Seed Exchange |
Also in the mail that day was my free seeds from Wintersown, The SASE seeds had less than a two week turb around time. I received all my first choices as well as two from the alternate list and pepper and parsley seeds. This is a great organization.
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| SASE seeds from Wintersown |
Winter has finally arrived and it went from tropical to tundra in 24 hours. I hope the stink bugs packed up and headed south!
My Ohio Heirloom seeds still haven't arrived. Oh well, I guess we have a bit of time left before we need to start those peppers. Ohio doesn't take Visa, and I won't do PayPal, so I have to wait until they receive my check.
ReplyDeleteI've never heard of Southern Exposure so I'll have to give them a try. They sound like a great company.
ReplyDeleteGtanny, there is plenty time before peppers need to be started. I kind of miss the old way of mailing in an order. I miss that 2 to 3 weeks of anticipation.
ReplyDeleteCasa Mariposa, they have passed all the tests so far. The verdict won't be in until I see how the seeds grow and develop.
That's comforting to hear that SESE has good customer service. Amy's Apricot have a beautiful color. Looking forward to seeing how they grow in your garden.
ReplyDeleteI second that on the stink bugs!
Glad the stink bug is on the move, a bug I do not like to have around. We went from 60° to the teens. The weather has been fickle as of late. I too grow heirloom tomatoes but they fruit so much later up here.
ReplyDeleteLooks like you are getting all set to grow too Ed. I have never heard of either seed suppliers but I will check them out. Thanks for dropping by.
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