Southern Exposure Seed Exchange provided with another round of great customer service. When I went to place my on-line order Sunday night, I had a problem with the gift card number. After the fifth try I fired off an e-mail to them, then went back to try again. I then realized that the problem was with the user and not with the site. I placed my order and the next morning was an e-mail from them which contained a new gift card number. I promptly e-mailed them back telling them that it was user error and the order had gone through and to cancel the new number. Later that day I got an another e-mail asking if I could describe the problem I was having in detail so they can improve their process. I was very impressed with heir promptness in responding and concern.
I was completely sold on the company when my order arrived on Thursday. The turn around time was three days, one day less than Baker Creek.
|Seeds from Southern Exposure Seed Exchange|
Also in the mail that day was my free seeds from Wintersown, The SASE seeds had less than a two week turb around time. I received all my first choices as well as two from the alternate list and pepper and parsley seeds. This is a great organization.
|SASE seeds from Wintersown|
Winter has finally arrived and it went from tropical to tundra in 24 hours. I hope the stink bugs packed up and headed south!